Features
Automatic satisfaction surveys after the service
Ask how the experience went with no effort and find out what to improve before you lose the client.
An unhappy client rarely complains: they simply don't come back. A short survey after the service lets you listen in time, learn what to improve and notice who was so pleased that it's worth asking for a review.
What it solves
Sent on their own after the service
The survey goes out automatically when the appointment ends, without you having to remember to ask.
Short and easy to answer
One NPS-style question and an optional comment; the client replies in seconds and you get a clear signal.
Find out what to improve
You see patterns in the answers and catch what bothers people in time, before they leave without a word.
Make the most of happy clients
The ones who were delighted you can ask for a review or bring back with a promo, at just the right moment.
Frequently asked questions
Does the survey send itself?+
Yes. It goes out automatically when the service ends, without you having to remember to ask one by one.
What is an NPS survey?+
It's a simple question about how likely they are to recommend you, with an optional comment; it takes seconds to answer and gives you a clear satisfaction signal.
What are the answers good for?+
To learn what to improve before you lose clients, and to spot your happiest ones and ask them for a review or bring them back.
Listen to your clients with surveys that go out on their own. Try Quetzalty free for 14 days, no card required.